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1: An Important Addition to your BPM Bookshelf
Overall, this is a very good process management book. As a consultant and BPM trainer, I often recommend this book to my classes. It provides a newcomer to Business Process Management a structured "how to" approach for applying Business Process Improvement step-by-step.
The first 18 chapters (there are 28) are great. The first 10-12 chapters are essential for both experienced and inexperienced BPM analysts. These chapters should be read carefully and re-read many times.
The only reason that I didn't give this book 5 stars, is because some of the business examples could be better and there is a lot of "fluff" writing in the middle chapters that could have been condensed and made this book more readable. But don't get me wrong; this book is well worth the money and I refer to it often. It is definitely a "must buy"...
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2: Mandatory Reading (If you have just one BPM book this is it)
If you are seeking guidance on what corporation need to do to become process centric, this is the leading book on the topic. I am on the OMG OCEB committee and we are writing OMG's certification exam for Business Process Experts. While this book was not cited on the fundamental exam, it certainally will be cited in the intermediate and advanced exam. Many on the committee recognize the contribution of this amazing book.
In my work with OCEB I have read just about every BPM book listed on Amazon. and this is the best, by far. The book is well written, well organized, beautifully produced and the discussions are authoritative.
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3: Comprehensive
A valuable textbook on the subject. Worthwhile permanent addition to my professional library. Increased my SME and useful in my consulting practice.
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4: This book is excellent!
If you get any significant responsibility for the management and success of any project having to do with BPM, then this book is a must. It is very practical and it denotes immediately the vast experience and unselfishness of the authors who share precious fruits of their practice. I would like to use this space that Amazon gives us to thank wholeheartedly John Jeston and Johan Nelis for this jewel of technical literature.
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5: Useful Read
This is a valuable book for beginners and intermediates. Its detail as expected in any book is moderate. Learning the true methodologies of BPM requires experience and additional reading. This book however does serve as a useful tool in understanding BPM and its mehtodologies as well as standardising a roll out.
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